Privacy Policy

Effective Date: March 15, 2024

Thank you for using our AI skincare app and visiting our website. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name & Email: Collected during sign-up or login via Google/Apple.
  • Skin Data: Images and inputs submitted for AI-based skin analysis.
  • Assessment Responses: Answers to skin-related quizzes or questions.

b. Device & Usage Data

  • Device type, IP address, OS version, and interaction logs.
  • Analytics data via Google Analytics or similar tools.

c. Affiliate Data

We may collect anonymized data on clicks and purchases made via Amazon affiliate links.

2. How We Use Your Information

We use your information to:

  • Analyze skin concerns using AI models.
  • Generate personalized skincare routines.
  • Show recommended products (some may be affiliate links).
  • Improve our app's accuracy and user experience.
  • Provide customer support and updates.
  • Display relevant ads and promotions (for free users).

3. Amazon Affiliate Disclosure

We participate in the Amazon Associates Program. Some product links on our site/app are affiliate links, meaning we may earn a small commission if you purchase through them—at no extra cost to you.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share your data with:

  • AI APIs: For processing skin analysis.
  • Payment processors: For subscription handling.
  • Analytics/Ad services: To improve marketing and performance.
  • Cloud providers: For secure storage and image processing.

All third-party providers are required to maintain strict data confidentiality.

5. Data Retention

We retain your data:

  • As long as your account is active.
  • Or as required by law.

You can request deletion anytime at: lunarglowai@gmail.com

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Opt out of marketing emails.
  • Withdraw consent (where applicable).

To exercise these rights, contact us at lunarglowai@gmail.com

7. Children's Privacy

Our services are not intended for users under 13. We do not knowingly collect data from children.

8. Security

We implement industry-standard security measures including:

  • SSL encryption
  • Secure image processing
  • Access-controlled databases

However, no system is 100% secure.

9. Changes to This Policy

We may update this policy from time to time. The updated version will be posted here with a revised effective date.

10. Contact Us

If you have any questions or concerns, please contact us at:

Email: lunarglowai@gmail.com

Company Name: LunarGlow